Troopers Platform FeePowering a Safer, Smarter Troopers for You

Starting 1 April 2026, Troopers will introduce a 0% 2% Platform Fee on every completed shift. This small fee helps us keep the app safer, improve job matching and upgrade features that make it easier for you to find and complete jobs.
Understand my Platform Fee  ➡ 

Built to Grow With You

Every feature we build has one goal: to make your work experience more secure, fair and rewarding.
Terms and conditions apply.

Work Guarantee

Get back up to 50% of your shift salary if a verified client cancels less than 24 hours before your shift starts
(T&C apply)

Verified Jobs

We only post checked and verified jobs. If a job is proven illegitimate after investigation, you may receive up to 100% salary reimbursement
(T&C apply).

Job Coordination Support

Our team helps coordinate jobs behind the scenes – from shift reminders to last-minute updates – so you always know where to be, when to start, and what to do.

Troopers Academy Maintenance

We keep Troopers Academy running with updated lessons, role guides and tips, so you can learn faster, work better, and grow your rating over time.

Platform Server Maintenance

We invest in platform and server upkeep so the app stays stable, secure, and fast, even during peak periods – helping you apply, check in, and withdraw earnings with fewer issues.

Work Guarantee

Get back up to 50% of your shift salary if a verified client cancels less than 24 hours before your shift starts
(T&C apply)

Verified Jobs

We only post checked and verified jobs. If a job is proven to have unsafe work conditions, after investigation, you may receive up to 100% salary reimbursement
(T&C apply).

Job Coordination Support

Our team helps coordinate jobs behind the scenes – from shift reminders to last-minute updates – so you always know where to be, when to start, and what to do.

Troopers Academy Maintenance

We keep Troopers Academy running with updated lessons, role guides and tips, so you can learn faster, work better, and grow your rating over time.

Platform Server Maintenance

We invest in platform and server upkeep so the app stays stable, secure, and fast, even during peak periods – helping you apply, check in, and withdraw earnings with fewer issues.

A Simple 0% 2% Contribution

Your Platform Fee is always 2%0% of your shift earnings. It is fixed, simple, and only charged when you complete a shift.
How it works
1
When you finish a shift, Troopers takes 0% 2% as the Platform Fee
2
The rest goes to you as your earnings
3
The fee is shown clearly in your Earnings History — no hidden charges
Example:
• Shift pay: RM100 → Platform Fee 0% 2% (RM0) → You receive RM100
• Shift pay: RM200 → Platform Fee 0% 2% (RM0) → You receive RM200

Starts 1 April 2026

Starting 1 April 2026, a 0% 2% Platform Fee applies to every completed shift on Troopers.
• The fee is only charged when you complete a shift
• It is automatically deducted from your earnings for that shift
• The total shift earnings after the 2%0% fee deduction is what you’ll see in your Troopers app as your earnings

faq
Questions? We’ve got answers!
What is the Troopers Platform Fee?
When is the Platform Fee charged?
How is the 2% Platform Fee calculated?
Does the Platform Fee reduce my hourly or shift rate shown in the app?
What benefits do I get from paying the Platform Fee?
Does the fee still apply if the client cancels the job?
Does the fee apply if I cancel or no-show?
Is the 2% Platform Fee charged on incentives, claims, or reimbursements?
Can Troopers change the Platform Fee in future?
Where can I see how much Platform Fee I’ve paid?
Can I opt out of the Platform Fee?

Join Troopers Today for Safer, Smarter Gigs.

Every completed shift includes a small 2% platform fee that helps keep jobs checked, protects you from last-minute cancellations, and supports a better app experience.
Join Troopers & Start Earning   ➡